Responsible for your personal data

Mallsyo is responsible for the processing of your data as described in this privacy statement.

Privacy Statement

Via the website of Mallsyo privacy-sensitive data - or personal data - are processed. Mallsyo considers a careful handling of personal data of great importance. These data are therefore carefully processed and protected by us.

In our processing, we abide by the requirements of the General Data Protection Regulation (AVG). This means, among other things, that we:

- Clearly state the purposes for which we process personal data. We do this through this privacy statement;

- Limit our collection of personal data to only those that are necessary for legitimate purposes;

- Ask you for your explicit permission to process your personal data in cases where your permission is required;

- Take appropriate security measures to protect your personal data and also require this of parties who process personal data on our behalf;

- Respect the right to provide personal data at your request for inspection, correction, or removal.

Mallsyo is responsible for data processing. In this privacy statement, we explain what personal data we collect and use and for what purpose. We advise you to read it carefully.

Use of personal data

When using our service we obtain certain information from you. These are personal data. We store and use only the personal data that is provided directly by you, in the context of the service you have requested, or of which it is clear at the time of provision that it will be provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

- Name and address details;

- Age; Sex

- Gender;

- Telephone number; E-mail address

- Email address;

- IP address

Purpose of use

We use personal data in order to be of service to you and only when this data has been made available to us by telephone, e-mail, contact form, or by placing an order. We use the personal data obtained for the following purposes:

- Logging in and verifying/authenticating users;

- Personalizing our webshop

- Communication between Mallsyo and users;

- Sending of a newsletter and direct marketing messages;

- Monitoring and auditing our services;

- Analyzing statistics and optimizing our services;

- Shipping and delivery and communication regarding orders;


Certain areas of our services, including placing orders, require you to register first. We will save the user name you have chosen and the personal data you have provided. We save these data to facilitate the next order process. In the created account personal data can be managed and changed by you.


On our website, it is possible to subscribe to our newsletter. After registration, you will receive a confirmation e-mail. As soon as you have received this e-mail, you are subscribed to our newsletter. Subscribed by accident? Click on the button in the e-mail and your data will be removed.

From the e-mails, we store information about, among other things:

- Measuring open and click rates

- Click behavior

- Bounce rates

We only use this data for statistical purposes.

It is possible to unsubscribe from our newsletter at any time. Every e-mail we send contains an unsubscribe link which you can use to confirm your subscription on our website.

It is not possible to unsubscribe for information-giving emails which are necessary for the execution of your order (e.g. order confirmation, packing confirmation, track & trace code, and review mailing) and service emails.

Sharing with third parties

We will not provide your data to third parties, unless this is necessary for the execution of the agreement you have made with us or if this is required by law. These parties are delivery partners, suppliers, payment partners, and parties who collect our reviews.

The parties that we give access to your data, may only use it to provide you with a service on behalf of Mallsyo. We never sell your data to third parties. In case of suspected fraud or abuse of our service, we can hand over personal data to the competent authorities.

Contact form

If you fill out a contact form on the website or send us an e-mail, then the data you send us will be kept as long as necessary according to the nature of the form or the content of your e-mail for the complete answering and handling thereof.


We do not publish any customer data.


We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures:

- Access to personal data is protected by means of a username and password.

- After receipt, the data is stored in a separate, protected system

- We use secure connections (Secure Sockets Layer or SSL) which safeguard all information between you and our service when you enter personal data.

Storage terms

The personal data described above will be kept for as long as necessary to use our services. Afterward, we will store data for the statistical purposes described until you give us your consent.

Third-party websites

This privacy statement does not apply to third-party websites that are connected to us via links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We advise you to read the privacy statements of these websites before using them.


When writing a review on Mallsyo, you choose whether your personal data or your name is visible to other visitors. It is possible to use an alias. Placing a review is only done with your permission. Mallsyo has the possibility to remove a review.

Cookie statement

Mallsyo distributes cookies. When you visit our website for the first time, a notice will be shown explaining why we use cookies. The further use of our services by you, we understand as consent to this use of cookies.

A cookie is a very small text file that is placed on your PC and which, for example, improves the user-friendliness of our website. The cookies also enable us to learn more about how you use the website. Based on this information, we can make improvements.

We only collect the data necessary to provide you and other visitors with the best possible service and to show you an advertisement afterward. As clearly explained in our privacy statement, your cookies are not shared with third parties. In some cases, anonymized information may be shared with another party.

You are free to disable cookies through your browser. Please note, however, that it is possible that our services will then no longer work optimally.

Functional cookies

Without cookies, our website would not function properly. That's why we think it's important for you to accept our cookies. These cookies are necessary to use our website.

Analytics cookies

Data is essential nowadays, also for us. That's why we use different cookies to keep track of how our visitors behave on our website. Why? The analyses that we can perform with this data give us important insights into the use of our website. For example, we can take timely action if specific pages are underperforming. It may be that certain pages or elements do not work or the information is not what you as a visitor expect. This way, we can make the website better for you!

Advertising cookies

Advertising cookies allow us to show you the products you have viewed again while you are browsing the internet. Among other things, these cookies keep track of which advertisements you have already seen.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended to consult this privacy statement regularly so that you are aware of these changes.

Inspection and amendment of your data

For questions about our privacy policy or questions about access to and changes in (or removal of) your personal data, you can always contact Mallsyo.

To prevent abuse, we ask you to identify yourself. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If this information is not correct, you can request us to change or remove it.

Personal data authority

Of course, we are happy to help you if you have any complaints about the processing of your personal data. Under the privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against the processing of personal data. You can contact the Personal Data Authority for this purpose.

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